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809 Align with Business Outcomes Through Better Problem Solving

3:15 PM - 4:15 PM ET
Tuesday, November 8

How many times have you decided on a course of action, only to realize you were solving for the wrong problem? Cognitive biases can block us and create barriers to critical thinking.  Blind spots become obstacles—which get in the way of alignment and achieving  business outcomes. It is critical that we, as leaders, improve our problem-solving capabilities.

In this session, you will learn how questions, integrated within a defined framework and managed through a repeatable process, can help create clarity and focus. This combination will lead to better execution. What, Who, Why, How, When—these questions, combined with project management rigor and thinking, will help you speed up your problem-solving process, eliminate blind spots, and regain your focus. During the session, we will walk through the process, put the process into practice, and review a tool that you can apply in your business.

In this session, you will learn:

  • How to apply the hexagon problem-solving model
  • How a simple shape can help you avoid blind spots and  improve your perspective
  • How to identify whether the problem is really something that needs to be solved—before you invest resources

Mike Simmons


Catalyst Sales

Mike Simmons is an enabler and a coach. He helps leaders and professionals breakthrough the challenge of second-guessing their work. He does this through a combination of frameworks, process, tools, and thinking. He takes a beginner’s mind approach to the work he does, starting with questions informed by experience, practice, and doing the work. Possessing more than two decades of operations, consulting, customer success, sales, sales operations leadership experience; 15 of those years were in the EdTech space where Mike helped numerous clients achieve success through the application of innovative technology to their learning, skills development, and behavior change challenges.