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513 Bringing the Best of In-Person Facilitation Into the Digital Future

8:00 AM - 9:00 AM ET
Tuesday, November 8

The modern work environment is constantly evolving, and the shift to virtual and hybrid has left many employees without engaged learning experiences. Many tools, especially traditional video conferencing solutions, make it unnecessarily difficult to prioritize inclusivity, engagement, and human connection. L&D and training virtual platforms should foster active, collaborative, small-group interactions that have proven impactful during in-person trainings.

During a hurried shift to digital learning, we prioritized availability and rapid integration over purpose-built, learner-centered solutions. Today, however, L&D leaders are using technology to create new learning experiences that aim to meet employees where they are and aid them in bridging physical distances and skills gaps. The time is now for forward-looking organizations to invest in online learning technologies that meet employee expectations of online, in-person, synchronous, or asynchronous flexibility.

Learn from life insurance powerhouse New York Life how they’re investing in their over 10k employees and ensuring their L&D resources are fit for the future. In this interactive session, we will address how to design optimal experiences to connect with learners and be inspired by the possibilities of today’s virtual classrooms. We will also examine the immediate challenges and opportunities of virtual learning, address the problematic notion of “online learning as inherently insufficient,” and demonstrate how the right tools can help tackle these challenges, while bringing learners together through Q&A, group discussion, and real-time engagement.

In this session, you will learn:

  • What works well in a virtual teaching environment, what doesn’t—and how to find a solution that capitalizes on and enhances the aspects that work well
  • Why existing tools and solutions are insufficient and why “purpose-built” platforms for learning must take center stage
  • How we, as educators, design optimal experiences to connect with students
  • How life insurance powerhouse New York Life is investing in their employees and ensuring their L&D resources are fit for the future

Kimberly Kilby

Director of Curriculum for Professional Development

New York Life Insurance

As the director of curriculum for professional development at New York Life, Kimberly Kilby brings over 20 years of experience in the learning and development space. Her experience ranges from instructional design, eLearning design/development, and in-person and virtual facilitation to curriculum management and coaching.

Kimberly is part of New York Life’s Learning & Organization Development Team and is focused on helping managers and employees continue their personal development journey so they can be the best version of themselves. Kim holds the CPLP credential, numerous facilitation certifications, and a bachelor’s degree from Saint Leo University.

Andreina Parisi-Amon

VP of Learning & Teaching


Andreina Parisi-Amon is the VP of learning & teaching at Engageli. She brings over 15 years of experience across academia and industry-driving innovation in education. Before joining Engageli, she spent three years in K-12 applied learning development and five years creating and leading Coursera’s Teaching & Learning team. She has extensive experience in research, curriculum development, teaching, and building partnerships with university and industry leaders. Andreina has a PhD from Stanford University and a bachelor’s degree from Duke University.