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508 Examine the Evolving Relationship Between L&D & HR — Panel

8:00 AM - 9:00 AM ET
Tuesday, November 8

Tracks: Strategies

Not too long ago, differences between learning departments and human resources were clearly delineated: Learning handled training content; HR dealt with the people. But lately, the line between learning departments and human resources has sometimes become blurred. How did we get here, and what does it mean for the future of learning leadership, L&D teams, and HR?

In this panel discussion, join Frank Nguyen as he hosts a conversation with learning leaders who will share their insights, reflections, predictions, and all their thoughts on the evolving relationship between learning and HR.

In this session, you will learn:

  • How the relationship between L&D and HR has changed
  • Why L&D and HR need to work together
  • The impact of a positive relationship between L&D and HR
  • What the relationship between L&D and HR could look like moving forward

Frank Nguyen (Host)

Learning Executive

Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge, and Sears. Frank has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology have been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild, and ISPI.

Minette Chan

Learning Executive

(Former) Visa and Better Holdco

Minette Chan is a learning executive who was formerly the head of enablement at Better Holdco, where she led the 100+-strong global learning function. Previously, she was head of learning for Global Product at Visa. Minette is recognized as an Innovation Awardee by the Chief Learning Officer magazine and “Top 10 Training Leader” by Training magazine. Her programs have garnered Brandon Hall “Excellence in Learning” awards, including “Best Results of a Learning Program,” “Best Advance in Technology Implementation,” and “Best Certification Program.” Minette holds
an MA in learning design technology from Stanford University, and is a doctorate in education student at the University of Pennsylvania.

Janis Ericson

Sr. Director, Culture & Learning

PRO Unlimited

Janis Ericson, the senior director of culture and learning at PRO Unlimited, is on a mission to solve the hardest business problems with unique learning solutions. Raised in a small, growing family business, she understands how and when to take risks, manage the bottom line, and put people first. She has helped a startup technology company build their L&D function and train 1,000 employees in the first year. She also implemented technological solutions to provide compliance training to 10,000 globally dispersed learners. In her current role, she builds teams and systems to generate revenue, improve customer satisfaction and employer brand, and support career advancement.

Audrey Savas

Human Resources Officer

Pinellas County Government

Audrey Savas is a human resources officer at Pinellas County Government. She is an experienced operational manager, strategic thought partner, and leader of organizational culture. With 25+ years of progressive experience, she is instrumental in strategic initiatives of organizational and professional development and life-long learning programs. She has a broad range of domestic and international experience in the private and public sectors. Audrey earned her MA in human services administration and BS in accounting. She was an adjunct faculty member of Rider University, where she taught graduate HR management. She is a SHRM Certified Professional and an Organization Development Certified Consultant.