How Emotionally Intelligent Leaders Build Inclusive Cultures

Emotional Intelligence is the ability to understand and manage your emotions, as well as the emotions of those around you. It is the cornerstone for diverse work environments to help break down barriers and enhance inclusiveness. Individuals bring their own set of ideas, skills, and personalities that diversify discussions. Members of your team will be more willing to share their opinions and concerns when they have the confidence to know their voices will be heard, valued, and considered in all contexts.

To sustain a culture with a focus on diversity and inclusion, leaders need to be visible in their organization, accountable for themselves and their team, and champion the necessary skill set for effective change. Leaders who harness the power of emotional intelligence must leverage their skills of empathy, self-awareness, reality testing, and interpersonal relationships to create inclusive teams that are built to succeed. These efforts contribute to greater innovation, enhanced customer satisfaction, and more engaged teams. Emotional Intelligence helps to build a healthy and more harmonious environment for your organization.

Join MHS Talent Development’s Carlos Cadogan, a Diversity & Inclusion advocate certified in Emotional and Cultural Intelligence, as he discusses the foundations of building and sustaining a diverse, equitable, and inclusive organization through emotional intelligence. In this session, attendees will be given action-ready strategies to understand the role emotions play in navigating a diverse and inclusive culture at the workplace, starting with the leadership level.

In this session you will understand:

• The concept of psychological safety and how it is related to emotional intelligence
• How to create an inclusive and psychologically safe atmosphere at work
• The role of emotions and cultural intelligence in D&I efforts
• How to develop strategies to create psychologically safe organizations