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801 People, Process & Tech: Build a Business Case for Technology Investments

3:15 PM - 4:15 PM ET
Tuesday, November 8

Tracks: Strategies

Your current learning management system is a dinosaur. You’ve drafted system requirements, held an RFP, and selected an LMS. Now it’s time to make your business case for prioritizing the LMS project and request funding—but what happens when asking for a new LMS is not enough to gain leadership buy-in?

In this session, learn what is needed to make your business case for a learning technology investment. Discuss the importance of today’s learning organizations pivoting to think more broadly about organizational talent objectives and how technology can enable them. You’ll go on a step-by-step journey with us—from developing a learning strategy, conducting employee experience feedback sessions, and examining as-is business processes to developing a vendor evaluation approach and, finally, exploring our business case. You will walk away with key elements to frame your case and develop your financial analysis.

In this session, you will learn:

  • The role of employee experience feedback in building business case
  • How to build a total cost of ownership and calculate your return on investment
  • Elements of a defined learning strategy and business case
  • How to structure an RFP and vendor selection process aligned to business objectives

Alexa Krezel

Independent Project Management Professional

Alexa Krezel is a project management professional focused on guiding teams through digital transformation. She has spent more than 20 years aligned to the learning and development industry, bringing her instructional design and change management skills to further the business. Alexa has a master’s degree in instructional design from the University of Maryland, Baltimore County.