Power Up Performance Through Workflow Learning

Learning leadership faces growing pressure to show a return on investment (ROI) for the dollars spent on training. True ROI—measurable impact—emerges in the workflow so the only way we can truly show ROI is by moving our efforts and deliverables into the workflow. Designing for this performance zone requires a fundamental shift in our thinking and in the design of our solutions. 

Performance-first solutions have a profound effect on training events, increasing their impact while reducing training time by as much as half. This workshop will equip you to lead the shift into the workflow through individual and small group activities. You’ll get firsthand experience of learning “in the flow of work” as we cover what workflow learning is, the business case that supports it, and how people learn in the workflow.

You’ll also participate in a “hackathon” where your small group will identify challenges and opportunities associated with workflow learning, and brainstorm approaches to tackling these challenges and optimizing the opportunities. We’ll explore what is required to shift your organization to workflow learning, including conducting a current and future-state assessment against our 5 Moments of Need Maturity Model. We’ll also examine lessons learned by companies that have made the shift.

In this session, you will learn:

• How and why to make the case for adopting workflow learning
• What your organization needs to do to make the shift
• How to apply an audit process, assess readiness, and use the 5 Moments of Need Maturity Model at your organization
• Who’s already made the shift and what they’ve learned