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906 Strategies for Remote & Hybrid Onboarding

8:00 AM - 9:00 AM ET
Wednesday, November 9

Tracks: Practices

The value of a remote workforce was realized during the pandemic. However, along with the benefits came the complexities of onboarding remote and hybrid workforces. This session covers several strategies around creating engaging and equitable onboarding experiences in our new post-pandemic reality. What will your strategy be?

In this session we will go through a case study which will show the evolution of our hybrid onboarding solution. We’ll start with defining the work style options we’ve empowered our employees to choose from and the impact it made to their engagement. We’ll uncover what we’ve learned from experimenting with a mix of in-person and virtual experiences and the key elements for consideration. And we’ll end with where our model stands today, and how the mistakes, misses, and blind spots contributed to our understanding of the real needs of our employees. You’ll come away with tips and strategies to add to your own evolving models.

In this session, you will learn:

  • The importance of day one, week one, and month one
  • How to navigate live, virtual, and hybrid experiences
  • The blind spots we can’t believe we missed
  • How to scale onboarding a global hybrid workforce

Brian Flores

Organizational Development, Senior Manager


Brian James Flores is an organizational development, senior manager at CommerceHub, where he leads talent development and employee engagement initiatives. He was previously a talent & organizational development consultant at Zoom Video Communications during the height of the pandemic, and formerly senior training manager, learning and development at Performics, where he redefined onboarding and led cross-agency training efforts. Brian discovered his love for talent development in his early career during his tenure with Apple Inc., where he contributed to the design and facilitation of global learning experiences within Apple Retail. He completed his master’s degree in education, in human resource development, at the University of Illinois, Urbana-Champaign, and has shared his thought leadership in various speaking engagements and industry events.