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401 Take Your Virtual Training Team to the Next Level with 8 Areas of Expertise

3:15 PM - 4:15 PM ET
Monday, November 7

Tracks: Practices

As a result of the pandemic virtual training skyrocketed and its widespread adoption became commonplace. The reality is we now live in a virtual and hybrid world. Because online learning is here to stay, virtual training has become a core business skill for learning and development professionals. As a result, learning leaders need to professionally develop their teams of virtual facilitators to operate at higher levels of excellence.

In this session you’ll learn how to take your virtual training team to the next level. To guide their professional development, you’ll be introduced to the Virtual Trainer Capability Model. This framework outlines the eight core areas of expertise all virtual facilitators need to advance their skills. You’ll learn key strategies for designing learning experiences, shaping the virtual environment, facilitating, establishing an online presence, dynamically engaging learners, and much more. You’ll leave this session with a clear approach that will elevate the standards of virtual training in your organization and create more impactful virtual learning experiences.

In this session, you will learn:

  • The 8 key areas of expertise for your virtual training teams
  • How to use the Virtual Trainer Capability Model as a guide to professionally develop your virtual facilitators
  • Which specific skills under each capability are most important and why

Diana Howles

CEO & Co-owner

Howles Associates

Diana L. Howles is an award-winning speaker and international virtual trainer who brings 25 years of experience in learning and development. She has facilitated virtual training sessions since 2000 in more than a dozen countries. As a world-class facilitator, she has trained Fortune 100 and 500 companies, government agencies, and educators. Diana is currently CEO of Howles Associates and earned her master’s from Colorado State University. Diana is a frequent presenter at in-person and virtual conferences.