Transform Your Strategy: Become a Data-Driven Learning Organization

More and more senior leaders are demanding that learning leaders “show us the data.” Whether they’re asking for justification for headcount or functional ROI, this has historically not been a strength of L&D teams. What does it mean to be “data driven”? How do you come up with well-designed metrics that align learning experiences to business outcomes? Learning to express our value in these specific terms is critical to the future of L&D organizations.

In this session you will experience the step-by-step process of building the data strategy for a learning program. We’ll start with how to identify the business goals that a program is meant to support, and make sure that those goals can be measured and tracked. You’ll learn the difference between output metrics (the end result that you hope to achieve through your learning program) and input metrics (the measurable behaviors that lead to that desired outcome). The session will outline how to dive deep with business partners on metric definitions and calculations to make sure your program is effectively driving behaviors that will lead to the correct business outcomes. It will also cover translating those metrics to actionable behaviors for teams of facilitators, instructional designers, performance consultants, and more. Lastly, we’ll focus on reporting infrastructure and ongoing ceremonies that reinforce this strategy both internally and externally. This helps create alignment on goals and a common language toward achieving those goals.

In this session, you will learn:

• How to translate business goals into L&D metrics
• How to differentiate between input and output metrics, and the roles they play in a data strategy
• How to directly translate the success of a learning program into success for your business and customers