Learning Together While Apart: Drive Excellence in Cohort-Based Programs

In this world of remote work, how do you drive cohort engagement virtually? Authentic connections and collaboration opportunities are hallmarks of cohort learning. How do you foster these learning connections in a virtual program while scaling quickly?

In this session you will learn six best practices that have the biggest impact on the success of cohort learning for both learners and the delivery team. We will dig into the details of how ServiceNow leveraged the Intrepid learning platform to consolidate eight different tools and platforms, increase learner engagement, and decrease administrative overhead for the 12-week Certified Technical Architect (CTA) program.

You will leave this session with new ideas about combining the community benefits of cohort-based learning with automation and technology to deliver performance-based, scalable programs that learners love.

In this session you will learn:

• Practical ways to make customer education and certification programs more relevant and collaborative
• 6 best practices that have the biggest impact on the success of cohort learning in a virtual program
• Which technology functionality that can make the biggest impact on the success of cohort learning for both the learners and the delivery team